SHIPPING
I.RAUM’s products are handmade, and they go into production as soon as they are ordered.
Due to the manufacturing process, it takes an average of 5-10 days (excluding weekends and holidays) after payment.
The shipping price varies from your location.
FRANCE – 12 € including tracking and insurance. Please allow 2 to 3 working days for delivery depending on your location.
REST OF EUROPE – 16 € including tracking and insurance. Please allow 3-5 to working days for delivery depending on your location.
US – 28 € including tracking and insurance. Please allow 5 to 10 working days for delivery depending on your location.
REST OF THE WORLD – 28 € including tracking and insurance. Please allow 5 to 7 working days for delivery.
I.RAUM delivers parcels all over the world via Colissimo. Other express shipping services are possible on request.
Outside of Europe orders may have additional customs or import duty charges depending on the destination country. Please note that we do not cover these costs, therefore, you will be responsible for them.
Unfortunately, as these costs are beyond our control and vary between countries, we cannot advise prior to shipment how much they will be. If you would like to find out how much these charges will be, we recommend contacting your local customs office before placing an order.
We will not be held responsible for a delay in shipment caused by weather conditions, international customs issues or any other circumstances beyond our control.
once orders are sent a change of delivery address will no longer be possible, please make sure to fill out a correct address.